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At TNG Solutions, we understand how critical digital security is for South African municipalities that rely on online platforms to communicate with their communities. When a sophisticated Japanese virus compromised the Chief Albert Luthuli Municipality’s WordPress built website, we restored functionality, secured sensitive data, and prevented future cyber threats.

The Incident: A Cybersecurity Threat to Public Services

The Chief Albert Luthuli Municipality, located in Mpumalanga, South Africa, faced a major cybersecurity breach when a Japanese virus infiltrated its website. This malware disrupted essential services, posed a risk to sensitive information, and created a communication barrier between the municipality and its residents. The situation highlighted the increasing need for robust cybersecurity measures in local governance.

Our Approach to the Rescue

When we were called upon to address the crisis, we followed a strategic, multi-step process to ensure full recovery and long-term protection.

Immediate Assessment

Our priority was to assess the extent of the damage. We conducted a comprehensive analysis of the WordPress website to identify affected files, understand the origin of the breach, and pinpoint vulnerabilities in the system.

Malware Removal

We successfully removed the Japanese virus from the wordpress website using advanced cybersecurity tools. Our process involved eliminating infected files, restoring clean versions, and ensuring no remnants of the malware remained.

System Restoration

Once the malware was eradicated, we worked on restoring the website’s full functionality. By leveraging secure backups, we recovered lost data and reinstated all essential services, allowing residents to access important municipal information once again.

Strengthening Cybersecurity Measures

Beyond simply fixing the issue, we took proactive steps to fortify the municipality’s digital security and prevent future attacks:

  • Regular Security Audits: We implemented ongoing vulnerability assessments to identify potential risks before they become threats.
  • Firewall Enhancements: Strengthening the municipality’s firewall was key to creating a more resilient defense against cyberattacks.
  • User Training: We provided cybersecurity training to municipal staff, equipping them with best practices to reduce human error and enhance digital safety.
Ongoing Support and Monitoring

To ensure long-term protection, we established continuous monitoring and support services. Cyber threats are constantly evolving, and our proactive approach allows us to detect and address potential risks before they escalate.

The Impact of Our Intervention

Our swift response not only restored the Chief Albert Luthuli Municipality’s website but also reinforced public confidence in its digital services. With a more secure and resilient platform, the municipality can now communicate effectively with its constituents and provide uninterrupted online services without fear of further security breaches.

A Stronger, Safer Digital Future

This incident underscores the urgent need for municipalities to prioritise cybersecurity. At TNG Solutions, we are committed to helping local governments strengthen their digital infrastructure with proactive security measures, ensuring they can serve their communities without disruption.

If your organisation is facing cybersecurity challenges, let’s work together to safeguard your digital assets and build a more secure future. Book a Consultation.

Check out our previous blog Here.